Are You Using Reverse Logistics to Manage Product Returns?
Merchandise returns are a fact of life for many companies, and one that is nearly impossible to avoid. Returns can substantially affect a company’s gross profits. How much your gross…
How to Reduce Repair Expenses Using Reverse Logistics
Using reverse logistics, you can reduce repair expenses and expedite turnaround for a superior customer experience. Warranty and non-warranty repair expenses can substantially erode your firm’s productivity and profitability. However,…
Using Reverse Logistics to Improve Asset Management
Asset management is one of the most compelling aspects of managing the supply chain. But do you realize how important managing the reverse supply chain is for maintaining effective control…
Warranty & Repair Management in an Immediate-Response Market
Have you implemented warranty and repair management policies and processes for your business? In today’s marketplace, customer expectations are at an all-time high. Consumers expect an immediate response to their…