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Next Steps that Can Improve Your Reverse Logistics for 2021 If you are one of the millions of businesses that had to quickly pivot from in-person sales to offering at least some items online for purchase during the holiday shopping season of 2020, you’re not alone. One of the things that many businesses learned—especially those

Reverse logistics isn’t a simple process, but for companies that are selling products to customers it’s an essential part of your business. Like any business process, it’s critical that you take the time to track and analyze specific metrics around reverse logistics so you can improve the process and reduce costs. Whether you are already

More consumers have moved their shopping habits online—a trend that started pre-pandemic, accelerated in 2020 as people looked for safer ways to purchase the items they need, and is likely to continue long into the future. For companies, that means you have to be prepared to meet consumers’ needs in an online-first environment. While you

As more companies sell goods online, the returns process is taking center stage. Streamlined returns processes attract more customers and allow you to minimize losses from returned items, while a haphazard process makes it harder to turn a profit when a significant portion of goods that people purchase are likely to be returned. Even if