How Your Customers Really Feel About Returns
You may have noticed that your consumers have gotten a lot more demanding in recent years, and it’s not surprise why. The internet and the ability to shop from virtually…
Can Distributors Reduce Reverse Business Cycle Inefficiencies?
Distribution is an increasingly critical part of every logistics process, and distributors play a key role in ensuring that customers receive products on time. At the same time, there are…
Are You Winning the Customer Experience Battle with Your Competitors?
There are a lot of business buzzwords out there, and one that you increasingly hear getting tossed around is the idea of “customer experience” (CX) or “user experience” (UX). While…
Preparing for Returns in a COVID Holiday Shopping Season
E-commerce retailers have had a big year. As the COVID-19 pandemic spread throughout the globe, companies with the ability to sell products online saw a dramatic increase in sales. Online…