Streamlining RMA Initiation, Management, and Customization
There are many steps in the returns management process, but perhaps none as important as the return materials authorization (RMA). This is the first step in any returns process, where…
Are You Prepared for a Surge in Online Holiday Shopping (and Returns)?
The year 2020 has already been one like no other in recent memory, and now that we’re on the cusp of the holiday shopping season, it is likely to follow…
The Importance of Communications in the Returns Management Process
One of the most important aspects of any business – and yet often one of the most overlooked – is communications. The ability of your team members and employees to…
3 Steps to Improve Operational Efficiency in Returns Management
Returns management, like your forward logistics process, is a critical part of overall operations for companies today. That is particularly true for companies that sell retail or B2B products and…