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As online shopping increases and product returns follow suit, there are increasing calls for enterprises to re-examine their returns process. Instead of looking at returns through the lens of “What’s best for the buyer?” some are calling on companies to ask, “What’s best for the planet?”Product returns have a complicated life: Some may be resold

The U.S. economy’s labor shortage is unprecedented in scope: Nearly every industry is competing for workers, and many are raising wages and benefits in the hopes of attracting employees.Retailers, 3PLs, manufacturers, and anyone with a large facility is especially feeling the crunch. According to CNN….“…the jobs that major chains in the United States are having

We’re thrilled to announce the opening of our European headquarters! While we have served global organizations since our inception, the new Dublin, Ireland office marks the first headquarters expansion outside of the United States.Des Frawley is leading the team for the EMEA region, helping companies reimagine reverse logistics with the industry’s leading centralized, end-to-end returns

There was a time when having an Amazon-like returns experience on the front end was a competitive advantage, but now it’s table stakes. Consumer behavior has been molded to the point where everyone expects to be able to return their e-commerce purchases—and get their accounts credited or exchanges made—quickly and easily and without hassle.Companies that