Why You Need to Automate Your Reverse Logistics Process
How do you handle your customer returns today? Whether you are a small e-commerce business selling retail goods to consumers or a large warehouse manager that is part of a…
Is Reverse Logistics a Core Competency or an Afterthought in Your Business?
If you sell products to customers, whether B2B or B2C, you are probably very familiar with the idea of forward logistics—the process that gets those products from your inventory into…
5 Things that Every Online Store Return Policy Should Include
When you opened your e-commerce store you probably thought about all the great products you were going to sell to eager customers all over the country (or even the world).…
How Returns Can Kill Your Online Store’s Profitability (and How to Avoid It)
If you run an e-commerce website, you know that returns are an inevitable part of doing business. This can add up to significant costs and could be killing your profitability,…