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When third-party logistics providers (3PLs) manage returns for their customers, they take that task off those customers’ plates while giving the logistics provider a new way to differentiate itself in the marketplace. Doing so also gives 3PLs an entirely new revenue stream that—when supported by a modern, automated 3PL reverse logistics processing platform—can enhance their

Alex Muñoz brings track record of supporting growth in innovative technology organizations Burlingame, Calif. July 15, 2021 – ReverseLogix, a provider of end-to-end returns management systems, announced that Alex Muñoz has joined the company as vice president of finance. He is responsible for leading and managing all financial aspects of the company’s growth as it

Here are five challenges that e-commerce companies, brands, and multi-channel retailers encounter when they try to use a warehouse management system (WMS), point systems, and spreadsheets to orchestrate the returns management process:No clue why products are coming back. Knowing that an average of 30% of all products sold online (and 8-9% sold offline) are going

As a sales channel, ecommerce has been chipping away at brick-and-mortar business-to-consumer (B2C) and business-to-business (B2B) sales for years now. When the COVID-19 pandemic emerged, ecommerce became the go-to source for pretty much everything. Online sales grew by 44% in 2020, and are expected to maintain growth in the double-digits for the foreseeable future.The rapid