Why Reverse Logistics? Why Now?

The Returns market is growing rapidly, as well as customer expectations and customer culture for what constitutes a good return experience.

Look at the Statistics:
$624 Billion in merchandise returned in 2016.
An average of 8% of all retail products sold are returned.
That numbers goes up to 30% in the eCommerce world.
89% of shoppers will buy or not buy based on return policy and experience.

THIS TREND HAS CREATED THE OPPORTUNITY TO UNLOCK VALUE IN THE REVERSE CHAIN WITH BETTER REVERSE
As an item moves upstream, there are multiple points where value can be won or lost
Customer Return Initiation
They demand easy processing, access to labels, ability to ship easily, get credits fast. This is the time to win customers for life.
Return Receiving
Accurate inspection and grading is needed to be able to properly and intelligently triage returned inventory and determine how to extract value.
Product Disposition
In order to maximize value the proper decision must be made. Should the returned product be re-stocked? Should it be re-packaged? Returned to Vendor? Liquidated? Scrapped?
Traditional supply chain systems and solutions may offer a process flow to complete a return at best, but are not designed to truly unlock value at each Step
ReverseLogix is the technology platform to help you in each phase of reverse
Reduce # of
Returns
Initiation
Decrease Shipping
Costs
Shipping
Increase Receiving
Accuracy
Receiving
Intelligent
Grading
Grading
Maximize
Reclamation
Reclaiming
ReverseLogix provides the technology
to truly leverage reverse logistics as a strategic differentiator and profit center
Our industry leading cloud technology enables you to:
Diagnose every aspect of your returns
Reduce the loss from the returns
Reclaim maximum valve from the returned products
ReverseLogix Business Impact for your role