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Blog
June 26, 2020

The Case for Business Intelligence in Reverse Logistics

By Gaurav Saran
Uncategorized
BI uses technologies, applications, data, and software to improve your reverse logistics.

The term “business intelligence” is popping up in a lot of places these days, and for good reason. Business intelligence (BI) refers to the process of using technologies, applications, data, and best practices to streamline your business operations. The end goal of business intelligence is to support better decision making, which is ideal for a company dealing with reverse logistics.

BI Trends

Companies are increasingly seeing the benefits of incorporating business intelligence into their day-to-day operations, integrating historical data with projections and industry trends to determine the best course of action. The key is to have your BI integrated into a single platform so you can use both aspects—historical information and future trends—in the same place.

In addition, many companies would like managers and key leaders to be able to access information without the need for constant IT involvement, a kind of self-service business intelligence that allows your decision makers the ability to access information without the technical skills that used to be required to harvest data. The ability to slice and dice data, analyze with visualization tables, and find statistical analysis in a program with a user-friendly interface is essential in a fast-paced business environment.

Finding the Right Software

For most companies the only thing holding you back from achieving your BI goals is having the right software in place to make it easy on your team. Look for reverse logistics platforms that offer:

  • Visibility and transparency as appropriate at every level, without the need for team members to dig to find information
  • Analytics and visualization in every module, not just a reporting module that requires people to hunt for or create visualization tools from scratch
  • Role-based permissions to allow your key decision makers the ability to monitor, see, change, and edit as needed so the right people are able to view the right information at the right time to make their decisions; this also protects sensitive data from getting out
  • Customization to meet your specific needs as a business; every company is going to have a slightly different workflow or process when it comes to reverse logistics, and the ability to create a software program for everyone to work seamlessly at every step can significantly reduce downtime and delays
  • Dashboard views to give everyone the most important data based on their role and their duties
  • High-level views as well as the ability to narrow it down so your executive and management team can easily visualize big-picture data, while team members can see the details that allow them to get more done

In a fast-paced world, there is little room for mistakes, and having the right data at the right time for every member of your team can help you see the big picture as well as the day-to-day details in one centralized place to drive your organization forward. Find out more about how the ReverseLogix platform can help you incorporate BI in your reverse logistics processes.

About The Author
A smiling man
Gaurav Saran
Gaurav Saran is a Silicon Valley entrepreneur with a passion for leveraging disruptive and emerging technologies to provide innovative enterprise solutions. As founder and CEO of ReverseLogix, Gaurav brings deep industry expertise and is responsible for driving the overall company direction and product strategy. His ability to combine customer vision with methodical execution and thought leadership has positioned the company as a game changer in its field. Previously, he was with Microsoft for over six years, leading enterprise sales for Fortune 500 companies and driving strategic executive relationships.
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ReverseLogix

The leading SaaS technology for returns management and professional reverse logistics services provider.

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Headquarters

1200 Howard Ave
201 Burlingame,
California 94010,
USA

Development Center

B4 105-107, Spaze
Techpark, Sohna
Road, Sector 49,
Gurgaon, India

EU Office

51 Bracken Road,
Sandyford
Dublin, D18 CV48
Ireland

  • PLATFORM
    • How It Works
    • Smarter Returns
      • Returns Experience
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      • Order Tracking
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      • Automation and Standardization
      • Integrations
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    • 3rd Party Logistics (3PL)
    • Manufacturers
    • Retailers
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    • Improve Margin
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Headquarters

1200 Howard Ave
201 Burlingame,
California 94010, USA

Development Center

B4 105-107, Spaze
Techpark, Sohna
Road, Sector 49,
Gurgaon, India

EU Office

51 Bracken Road,
Sandyford
Dublin, D18 CV48
Ireland

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