Smarter Returns.
Better Business.

ReverseLogix is the only end-to-end, purpose-built, returns management system (RMS) with configurable and flexible workflows that serve B2B, B2C and hybrid environments. We don’t just solve the returns logistics puzzle, we optimize it.

Returns That Delight

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Returns Experience

Deliver a better customer experience and build brand loyalty

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Returns Management

Improve your profits, enhance your processes, create efficiencies and stay competitive

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Repair & Recommerce

Manage customer registrations, coordinate returns and perform both in-warranty and out-of-warranty repairs

Returns Management That Delivers

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Analytics

Insight across your returns management process helps you deliver better results

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Automation / Standardization

Automation-first approach streamlines processes and improves customer transparency

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BI/Intelligence

BI within every module drives data-driven decisions and optimizes your returns

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Integrations

ReverseLogix fully integrates with other supply chain solutions

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How it Works

ReverseLogix is the Returns Management System (RMS) software solution that businesses trust to enhance, connect and optimize their entire return ecosystem. Find out how you can make the entire returns lifecycle efficient, seamless and delightful.

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End-to-End Returns Processing That Creates Loyal Customers and Drives the Bottom Line

Who Benefits

eCommerce

Increase customer satisfaction and brand loyalty while reducing fraud and contra-revenue negotiations

Manufacturers

Reduce your logistics costs by streamlining your fulfillment and stock rotation operations

Retailers

Exceed customer expectations and increase loyalty with a hassle-free returns process

3rd Party Logistics (3PL)

Reduce costs in warehouse operations while increasing customer satisfaction

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Smarter Returns are
Good for Business.

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$428 billion

of merchandise was returned by U.S. consumers in 2020

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30

of all products ordered online are returned

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92

of consumers will buy again if the product return process is easy

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67

of online buyers check the returns page before placing an order

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