ReverseLogix Pricing

Pick Your Plan

Explore ReverseLogix plans & pricing and find the perfect plan for your business needs. With options for returns initiation, processing, repairs, and more, we’ve got you covered. Choose a plan that fits so you can grow your business with ease.

Pricing & Plans

ReverseLogix’s suite of tools can be customized based on your business’s needs. Each of our solutions can integrate with your current system. Our pricing plans are modular, meaning you can pick and choose what you need for your business.

Returns Initiation

Enhance your returns process with our specialized features for B2C and B2B returns.  We provide the tools you need for efficient and effective returns management.

B2C Returns

  • Branded Portal
  • RMA Initiation
  • Reason Codes
  • Exchanges
  • Shipping Labels
  • Check Status
  • Notifications

B2B Returns

  • Account Portals
  • RMA Initiation
  • Reason Codes
  • Validations
  • Approvals
  • History
  • Shipping
  • Check Status
  • Supporting Docs

Easy Exchanges

  • Quickly Source Inventory
  • Recommend Replacements
  • Process Exchanges

Returns Processing

Our advanced system streamlines every step of returns processing. From the moment a return is received to its final resolution, our software ensures accuracy, efficiency, and seamless communication. Managing returns across multiple roles and locations is easier than ever. Even better, your customers will be informed and satisfied along the way.

  • Receiving
  • Inspection
  • Grading
  • Put-Away
  • Discrepancy
  • Approvals
  • Tracking
  • Customer Communication
  • Reject Codes
  • Multi Role
  • Multi Location

Repairs Management

Enhance your repair operations with our sophisticated repairs management system. This tool simplifies common struggles like warranty assessments, fault analysis, and more. These features ensure a seamless and efficient repair process.

  • Warranty (IW/OW)
  • Fault Analysis
  • ReSKU
  • Parts Consumption
  • Quote Approval
  • Safety Stock
  • Ticket Assignment

Order
Tracking

Keep your customers informed every step of the way with our order tracking features. Our platform offers a wide array of tools that emphasize a transparent and smooth experience.

  • Automated Notifications
  • Text/Email
  • Track Packages (WISMO)
  • Branded Page
  • Carrier Integrations
  • Customer Service
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Recommerce

Our recommerce tools help you maximize the value of your returns. Seamlessly post items to your branded storefront or leverage our integrations with popular marketplaces like eBay and Amazon. Synchronize your in-store and online sales to create a consistent and profitable retail experience.

Frequently Asked Questions (FAQs)

What length of agreement or contract does ReverseLogix offer?

Our standard contracts are three years.

How long does the implementation of ReverseLogix’s Returns Management System take?

Implementing ReverseLogix usually takes between 8 and 10 weeks.

Can I create a custom/unique plan for my business?

ReverseLogix is modular and scalable, giving you the flexibility to configure for your business’s unique needs.

Can I switch my plan after signing up?

Yes, you can certainly switch your ReverseLogix plan after signing up. Many businesses grow and expand their utilization of ReverseLogix as business needs change & evolve.

What are my payment options?

ReverseLogix can discuss a number of different payment options to best align with your business.