Solutions

Improving Customer Experience for
Online Returns

Have a returns experience that creates returning customers.

A woman purchasing and receiving the purchased item at home

A graphic of an arrow pointing to a box.

Hassle-free Returns

Make every return a positive and seamless experience.

Branded Returns Portal

Make returns initiation seamless with a fully brandable returns portal.

Self-Service Returns

Provide total ease and visibility to customers.

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Easy Exchanges

Enable customers to immediately repurchase or exchange an item.

Instant Crediting

Enable customers to immediately receive instant merchandise credit.

Flexible Initiations

Start returns from your portal, customer service or in-store and manage from a single tool.

Customer Online Returns

Improve Customer Satisfaction

15-25% better customer satisfaction on average.

Enforce Consistent Returns

50% of businesses don’t have a formal policy to facilitate returns.

“We’ve seen a massive difference in giving customers the returns portal. They love how easy it is and how they can always see the status – and it costs so much less for us to manage.”

– ReverseLogix Customer

Returns Management Tracking System

A positive returns experience is the primary factor as to whether or not a customer purchases from a brand again. ReverseLogix enables you to provide world-class returns experience with branded, quick and easy returns that drive customer loyalty and repurchase rates. The ReverseLogix online return process is built with customer-centric features in mind, so you can improve your customer experience and learn from every return in real time. Save time and money with self-service returns, easy exchanges and instant crediting that makes the whole experience hassle-free for new and returning customers. Discover how ReverseLogix can help make customers and companies happier every step of the way.

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Get a Demo

Elevate your customer experience with ReverseLogix returns management software.

The leading SaaS technology for returns management and professional reverse logistics services provider.

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