Comprehensive returns management authorization (RMA) software is vital for businesses to keep up with the demand of online sales. Our tools will help you meet customer demands, automate the process, and maintain accurate reporting all with customizable options.
RETURN ON BEHALF OF
Build and manage a network of retailers, merchandisers, and other authorized locations where customers can drop off products for returns. These return on behalf of (ROBO) locations help you control the costs of return shipping while providing customers a convenient option to send back products they don’t want or don’t need.
Returned merchandise is an inevitable part of doing business. Manage returns effectively by choosing the correct disposition channel to get rid of merchandise, reducing waste and limiting the financial downside of returned items. Streamline decision making to choose a disposition channel, improve vendor relations, increase profitability, and reduce waste.
STOCK ROTATION MANAGEMENT
Manage your entire inventory to ensure proper stock rotation in your forward logistics and your reverse logistics process. Eliminate waste and lost profits from inventory that gets buried in your warehouse, improve communication and transparency between departments that handle returns, and track all your returned products with simple reporting features.
Our Warehouse Management module covers end-to-end warehouse management needs such as multiple warehouses, graphical location management, purchase order fulfillment, intake orders, sales order fulfillment, parts management, kitting & consolidation, and assembly.
The movement of equipment and drivers into and out of your sensitive areas is an important management concern that is usually managed through spreadsheets or some other manual technology process. Our Yard Management module is a fully automated solution to manage equipment, drivers and process requests to control all movement.
Utilize our Asset Management module to handle all aspects such as lifecycle management, depreciation and value, QR code tracking, install and de-install, location to location tracking, information audit, and chain of custody.
The Shipping Management module is a transportation system for your Parcel, X-Parcel, LTL and FTL needs. It can be used independently or in concert with the rest of the ReverseLogix. It includes parcel carrier integration, delivery and pickup scheduling, proof of delivery, carrier network management, and bid and tender.
Manage your repairs and warranty process to speed up the time from customer returns to repaired products. Provide tools for customers to initiate a warranty claim, verify the purchase, track shipments to and from your repair facility, and manage parts and labor during the warranty process with a simple, integrated software solution.