Category: 3PL

Managing the Labor Shortage: 3 Reasons an RMS will Help

The U.S. economy’s labor shortage is unprecedented in scope: Nearly every industry is competing for workers, and many are raising wages and benefits in the hopes of attracting employees.Retailers, 3PLs, manufacturers, and anyone with a large facility is especially feeling the crunch. According to CNN….“…the jobs that major chains in the United States are having […]

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4 Reasons Every Third-Party Logistics Warehouse Needs a Returns Management System

When third-party logistics providers (3PLs) manage returns for their customers, they take that task off those customers’ plates while giving the logistics provider a new way to differentiate itself in the marketplace. Doing so also gives 3PLs an entirely new revenue stream that—when supported by a modern, automated 3PL reverse logistics processing platform—can enhance their […]

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5 Challenges all Shippers Using WMS to Manage Returns Grapple With

Here are five challenges that e-commerce companies, brands, and multi-channel retailers encounter when they try to use a warehouse management system (WMS), point systems, and spreadsheets to orchestrate the returns management process:No clue why products are coming back. Knowing that an average of 30% of all products sold online (and 8-9% sold offline) are going […]

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5 Reasons All 3PL Warehouses Should Provide Returns Management

As a sales channel, ecommerce has been chipping away at brick-and-mortar business-to-consumer (B2C) and business-to-business (B2B) sales for years now. When the COVID-19 pandemic emerged, ecommerce became the go-to source for pretty much everything. Online sales grew by 44% in 2020, and are expected to maintain growth in the double-digits for the foreseeable future.The rapid […]

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5 Things a Reverse Logistics Software Platform Must Have Today

Reverse logistics software is a pretty broad term and can mean a lot of different things that go way beyond just returns management (although that is part of it). If you’re shopping for software to help your company manage the entire reverse logistics process better, here are five features your software should include: A user-friendly […]

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Best Practices to Minimize the Cost of Returns for Your Business

Returns can be costly for any retail, manufacturing, or other business. The key to earning more profits is not to eliminate returns—that is likely impossible—but to manage your returns with the right software and an efficient reverse logistics process and eliminate waste in the process. Here are some best practices for minimizing the hit to […]

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Reverse Logistics Software is Critical for Coordination

In a February 2018 survey, Supply Chain Management Review found that only 17% of companies have one department that is dedicated exclusively to reverse logistics. In more than half of companies (56%) it is handled by multiple departments throughout the company. Without a comprehensive reverse logistics software program, this can be a messy and cumbersome […]

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Are You Tracking the Right Reverse Logistics Metrics?

Reverse logistics isn’t a simple process, but for companies that are selling products to customers it’s an essential part of your business. Like any business process, it’s critical that you take the time to track and analyze specific metrics around reverse logistics so you can improve the process and reduce costs. Whether you are already […]

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