ReverseLogix Posts

Category: Returns Management

The Customer Experience (CX) Cost of Getting Returns Wrong

October 2, 2025

Blog

The Customer Experience (CX) Cost of Getting Returns Wrong

A poor return is not a back-office issue; it is a customer experience failure. And it weakens brand trust, cuts into revenue,...

Closing the Loop Between Sales Forecasting and Returns Forecasting

September 25, 2025

Blog

Closing the Loop Between Sales Forecasting and Returns Forecasting

Returns forecasting cannot be an option if retailers want accurate forecasting and better supply chain planning. It must...

Why Returns Forecasting is the Missing Link in Demand Planning

September 18, 2025

Blog

Why Returns Forecasting is the Missing Link in Demand Planning

In 2025, demand planning will never be complete without a robust returns forecasting structure. However, retailers and manufacturers...

Is Free Return Shipping Fueling the Retail Therapy Boom?

September 11, 2025

Blog

Is Free Return Shipping Fueling the Retail Therapy Boom?

While “retail therapy” has become a fixture of daily life, the question is whether free return shipping is fueling that...

September 10, 2025

Blog

How You Handle Returns Matters More Than Collecting Them For Retail Success

The shopping cart plays a significant role in whether customers decide to make a purchase or not. But retailers and manufacturers...

What Frustrates Customers Most About Their Returns Experience? (And How to Fix It)

September 4, 2025

Blog

What Frustrates Customers Most About Their Returns Experience? (And How to Fix It)

The shopping cart plays a significant role in whether customers decide to make a purchase or not. But retailers and manufacturers...

August 28, 2025

Blog

How Returns Shape Customer Loyalty: A Customer Experience Deep Dive

Most retailers and manufacturers build their customer experience around the sale while actively ignoring the returns management...

Improving return policies encourages sales

August 27, 2025

Blog

Are Your Return Policies Discouraging Sales?

Your return policy is a significant factor in whether someone decides to buy from you. If your policy is too strict or unclear,...

August 27, 2025

Blog

How a Returns Management System Supports a Sustainable Product Return Program

Sustainable returns are now essential as more retailers look to trim waste and meet growing customer expectations. A Returns...

August 27, 2025

Blog

Navigating Different Return Types: Take Backs, Credits, Refunds, & More

Return types are the different ways a product can be sent back and how you respond. Each one impacts your costs, compliance,...

The leading SaaS technology for returns management and professional reverse logistics services provider.

Get A Demo

Headquarters

1200 Howard Ave
201 Burlingame,
California 94010,
USA

Development Center

C Tower, 1st Floor, Spaze
Tech Park, Sohna Road,
Sector 49, Gurgaon,
Haryana, India
PIN 122018

EU Office

51 Bracken Road,
Sandyford
Dublin, D18 CV48
Ireland