In 2014, Gaurav looked critically at a mature industry – supply chain software – and focused his tech expertise and entrepreneurial spirit in a niche that was mostly ignored: Returns management.
At the time he founded ReverseLogix, no other tech platform could manage product returns from start-to-finish for B2B and B2C companies. Gaurav built ReverseLogix with a passion for leveraging disruptive and emerging technologies, and created a cloud platform that truly solves and optimizes product returns. He is especially passionate about using returns technology to reduce waste and emissions, and is committed to building technology that serves people and the planet.
Once considered nearly unfixable, returns management is now a strategic focus area for the world’s largest brands, due in part to Gaurav’s leadership in solving the returns puzzle. Since its founding, ReverseLogix has fortified its leadership as the industry’s only end-to-end platform for returns management, offering global coverage across all areas of the returns management journey.
Today, Gaurav is a trusted advisor for ReverseLogix customers, which include DHL Supply Chain, FedEx, Samsonite, Amer Sports, Cole Haan, Electrolux and Foxconn. His expertise and engaging communication style make him a trusted source for media seeking to understand the returns/reverse logistics market, such as FreightWaves, Entrepreneur Magazine, TechCrunch, DC Velocity, Supply and Demand Chain Executive, and Business Insider, to name a few.
Gaurav’s creativity and care for others have built a company culture that fosters the imagination and supports good people doing good things. His high-performing team makes it a joy to come to work every day.
Prior to ReverseLogix, Gaurav was with Microsoft, where he led enterprise sales for Fortune 500 companies and drove strategic executive relationships. He has served at a number of Silicon Valley start-ups, such as Zoho, executing strategy, business development, sales and marketing – taking several organizations from the early stages to becoming established growth companies.
Gaurav mentors young professionals in the industry and enjoys seeing others develop, grow and become successful. He has been named a “Pro to Know” by Supply & Demand Chain Executive Magazine, and led ReverseLogix to its designation as a Cool Vendor in the 2022 Gartner report “Cool Vendors in Logistics and Fulfillment Technology.”
Gaurav holds a BS in ecommerce marketing and telecommunications and an MBA in global strategic management from California State University, Hayward.
Gaurav is an award-winning, sought-after speaker and thought leader frequently quoted and the featured in key media and industry outlets including:
Trusted by the Industry’s Most Innovative Brands
For media inquires or to have Gaurav speak at one of your events, contact: