ReverseLogix Posts

Author: Gaurav Saran

B2B Reverse Logistics Strategies: What’s Different and Why It Matters

October 16, 2025

Blog

B2B Reverse Logistics Strategies: What’s Different and Why It Matters

B2B reverse logistics isn’t just about collecting an unwanted product and refunding a customer. It’s a different model,...

The Customer Experience (CX) Cost of Getting Returns Wrong

October 2, 2025

Blog

The Customer Experience (CX) Cost of Getting Returns Wrong

A poor return is not a back-office issue; it is a customer experience failure. And it weakens brand trust, cuts into revenue,...

Closing the Loop Between Sales Forecasting and Returns Forecasting

September 25, 2025

Blog

Closing the Loop Between Sales Forecasting and Returns Forecasting

Returns forecasting cannot be an option if retailers want accurate forecasting and better supply chain planning. It must...

Why Returns Forecasting is the Missing Link in Demand Planning

September 18, 2025

Blog

Why Returns Forecasting is the Missing Link in Demand Planning

In 2025, demand planning will never be complete without a robust returns forecasting structure. However, retailers and manufacturers...

Is Free Return Shipping Fueling the Retail Therapy Boom?

September 11, 2025

Blog

Is Free Return Shipping Fueling the Retail Therapy Boom?

While “retail therapy” has become a fixture of daily life, the question is whether free return shipping is fueling that...

What Frustrates Customers Most About Their Returns Experience? (And How to Fix It)

September 4, 2025

Blog

What Frustrates Customers Most About Their Returns Experience? (And How to Fix It)

The shopping cart plays a significant role in whether customers decide to make a purchase or not. But retailers and manufacturers...

August 28, 2025

Blog

How Returns Shape Customer Loyalty: A Customer Experience Deep Dive

Most retailers and manufacturers build their customer experience around the sale while actively ignoring the returns management...

Improving return policies encourages sales

August 27, 2025

Blog

Are Your Return Policies Discouraging Sales?

Your return policy is a significant factor in whether someone decides to buy from you. If your policy is too strict or unclear,...

The Customer Experience Advantage in Reverse Logistics

August 21, 2025

Blog

The Customer Experience Advantage in Reverse Logistics

They do "all the right things," including mapping the checkout process, tracking shipping speed, and obsessing over click...

From Returns to Revenue: Building an Asset Recovery Strategy

August 14, 2025

Blog

From Returns to Revenue: Building an Asset Recovery Strategy

Your reverse logistics and returns management operations don't have to be a loss if you do them right. Contrary to what many...

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