ReverseLogix Posts

Author: Chuck Fuerst

November 29, 2024

Blog

How Returns Management Impacts Customer Retention & Customer Churn

Good returns management helps businesses keep their customers happy. It’s a key part of reverse logistics, the process...

November 27, 2024

Blog

Why Third-Party Logistics Warehouses Need a Returns Management System

Every third-party logistics (3PL) warehouse can benefit from a strong returns management system (RMS). With the rise in online...

October 30, 2024

Blog

What Is Order Management & Why Is it Important?

Order management is how businesses track and fulfill customer orders from start to finish. It begins when someone orders...

October 17, 2024

Blog

8 Strategies to Turn Returns into Exchanges

Product exchanges are becoming increasingly important for businesses. They can help brands minimize the impact of returns...

September 26, 2024

Blog

Inventory Shrinkage Defined & 8 Strategies to Prevent It

Inventory shrinkage is, simply put, any decrease in inventory other than through sale. This critical problem affects businesses...

September 26, 2024

Blog

Prepare for the Holiday Returns Rush with Returns & Repairs Management

The holiday returns season will be upon us soon, and now is the time to plan ahead. Each year, this influx of returns can...

September 26, 2024

Blog

Reverse Logistics Process: How to Find & Fix Issues

Step 1: Product Return Collection The first step is retrieving the product from your end user or customer. This process is...

August 27, 2024

Blog

What is Flat Rate Shipping? Importance, Advantages, & Disadvantages

Flat rate shipping is a popular method eCommerce businesses use to simplify shipping. This strategy offers predictable costs...

Image of person carrying a box in a warehouse

July 26, 2024

Blog

Inventory Turnover Ratio Defined & How It Impacts Returns Management

Inventory turnover ratio is an essential metric for businesses. It measures how often inventory is sold and replaced over...

Customer pre-ordering product on phone with credit card in hand.

July 26, 2024

Blog

Pre-orders in eCommerce: How They Work & Impact Returns Management

Pre-orders are a purchasing strategy where customers can order products before they are officially released. Accepting pre-orders...

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